16 February 2018

3 Reasons Quality Control Matters

Any importer with experience can tell you the danger you’re risking when you take a factory manager’s word for quality assurance. Naturally, you want to be confident about the finished products you’ll receive, but how can you be certain? This question is exactly why third-party quality control companies in Myanmar are the way to go. You’ll get some added quality control oversight before shipping and a few other benefits you may never have considered.

The report is unbiased

You may received photos of your goods and updates from your supplier’s quality control team, but those things are not guarantees. When you use a third-party inspector, the person looking for problems with your goods doesn’t work for the supplier and therefore can offer an independent and uninfluenced report. This is particularly helpful when you have a supplier that you want or need to continue using but there are frequent issues with the goods they provide.

You might just save money

Of course, third-party inspections cost money, but that expense is negligible when compared to what you can lose without one. If, for example, an order ships to you and around 30 percent of the goods are defective or below your requirements, you’re now short on goods you needed. If you sent some items to customers before realizing the problem, the losses will pile up in the form of replacement costs and lost customers. An inspector from quality control companies in Myanmar could have caught that defect in the factory before those goods ended up at your door. You can train someone on your staff to do inspections for you, but the time and travel cost typically exceeds what you’d pay a local company, which is also usually able to get the inspections done faster because of the reduced travel time.

Supplier communication will improve

Many importers point to communication problems with their suppliers as a serious issue. Messages get lost in translation or it’s hard to get accurate and timely replies to your questions. Whatever the case, third-party inspections can actually improve communication between you and your suppliers. Your inspector will be local and also able to speak English, so he or she can help you ask the questions you need answered in a timely manner.

In addition to better communication, there’s also more transparency when you use third-party inspectors. They’ll be working with the people who are actually responsible for the making of your goods and not a salesperson in the factory office who may not have all the details you need. An inspector may also be able to suggest solutions to production issues, although it’s important to note that he or she is not the person who would handle major problems in the product’s design or production.

It’s hard to tell if you’re getting what you paid for when you don’t see your goods before shipping. However, to boost your quality assurance and increase the odds of a great shipment in your favour, a third-party inspection does the trick.