It is not always possible to go by the book and abide by each and every step in the plan of action aligned with your business. This often leads to poor business decisions which you would never want to repeat in future. This is where CAPA or Corrective Action and Preventive Action come to the picture. CAPA is adopted by many enterprises, especially the Small and Medium-sized businesses, from preventing their business going belly up.

What is CAPA?

This is a corrective measure taken to intercept a potential disaster. It is generally provided by the Quality Control and auditing professionals to identify the potential issues existing in a particular organization. So how is a CAPA roadmap created?

∙        It starts with the identification of problems where the evaluators assess things such as the finding out the groundwork from where the problem aggravated and what impact it might have in the future. A lot of factors are taken into consideration such as customer feedback, staff performance, regulatory inspections, performance monitoring, supplier site inspection, supply chain management, and others.

∙        The next step is to enlist the help of data and statistics to analyze the potential Quality Control issues. This CAPA report consists of information related to cost management, safety measures, industry regulations, supplier audit reports, a detailed background of the suppliers, quality records, and other relevant information aligned with the business requirements of the project.    

∙        It goes without saying that CAPA will also help in identifying the potential risks involved in the business venture and provide effective tools and techniques to cope with risk assessment. Corrective measures are recommended and incorporated in the plan of action accordingly until the completion of the assessment program.

∙        Investigation is one of the most crucial steps in CAPA. This involves reassessing the factors that might have led to the blunder. The auditors put forward certain techniques that delve deep into the root cause of the problem. This is an important step to use corrective measures in the future when ordering materials, hiring professionals and implementing designs for a particular project.

∙        The changes in CAPA implementation process is clearly mentioned in the plan with documents and data. It provides a roadmap which includes process changes, employee training, and other error management techniques with an effective corrective plan of action.

∙        The CAPA compliance ends with the verification of the entire plan of action. It checks if the actual problem has been resolved or the outcome would have been better with some other technique. This is necessary to take the pain points into consideration and use it for future CAPA compliance plans.

You too can ensure a well-structured CAPA for your Small and to Medium business by hiring a third-party audit services company or get QC inspection for products like LED display test in Myanmar with Guangdong Inspection. Learn more.